Ideal Supply Company Limited (“Ideal”) is committed to protecting your privacy. The purpose of this Policy is to inform you about Ideal’s practices relating to the collection, use and disclosure of personal information that we collect.
For the purposes of this Privacy Policy, “personal information” means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization.
Ideal collects and retains information about our customers so that we can better provide our customers with the products, services and information necessary to conduct business. Information that Ideal collects includes:
- Contact information (such as name, address, e-mail address and telephone number)
- Financial and billing information (such as credit history, credit card numbers and banking information)
- Detailed sales history.
Ideal uses this personal information for the following purposes:
- To be able to provide our services, including order confirmation, customer support, account management, billing, and verifying credit
- For Ideal’s legitimate business purposes (customer surveys, mailing promotional material, warranty administration)
- For use in the collection of outstanding debts, to protect our legitimate business interests, to protect the legitimate business interests of our customers & suppliers, and to meet legal requirements
Except with your written consent, Ideal will not sell, share, license or trade your personal information to anyone. Ideal may disclose personal information to third parties engaged to assist us in providing services to you or to carry out the purposes described above.
Ideal will make all reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. Access to your personal information is restricted to Ideal associates as only required for the purposes stated above. Additionally Ideal utilizes information security techniques, including firewalls, passwords and access control methods to protect personal information.
Ideal retains your personal information for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable laws.
Ideal reserves the right to modify this Privacy Policy at anytime without notice.
In the event that you have any questions about Ideal’s Privacy Policy or if you have reason to believe that Ideal may have failed to adhere to this Privacy Policy, please contact Ideal at:
Ideal Supply Company
1045 Wallace Ave. N., Listowel, Ontario, N4W 3H7
Attention: Privacy Officer
